Frequently Asked Questions
Do you have some general questions about metal buildings? Wondering about dimensions and design options? Not sure how the ordering or installation process works? Curious about financing and rent-to-own options? You’ve got questions; we’ve got answers. Click through our handy compilation of frequently asked questions … with answers!
01
We list the building dimensions as Width x Length x Height. For example, one of our models is listed as 12x21x5, meaning it is 12 feet wide, 21 feet long, and 5 feet tall. This means that you can fit one standard car in the space provided. Please note that the roof of every structure is always 1' longer than the base due to 6" overhang on each end of the roof.
02
You will need to prepare a space that is large enough for your structure, and to accommodate installation of the carport or metal building. Start by measuring the width of the space to see if you will be able to have a level area large enough. Then measure the length of the space and again make sure that area is level.
The height is defined as the lowest point closest to the sides of the structure. This is the point known as the "eave height" the "leg height" or the "sidewall height." Make sure when you measure for space that any vehicle or equipment that you plan to store in the carport or metal building is taller than what you plan to store, and to accommodate a garage door at a later date, if one plans to completely enclose the metal building in stages.
03
Yes, you can make additions to a building after it has been installed. If you know when you purchase your carport or garage that you will want these add on features later, please talk to the customer service representative to learn of the additional cost. A service charge will be charged to your balance, for the return trip and we will only install Carport Central products.
Many times it is less expensive in the long run to find a carport or garage that is equipped with everything you need initially. Our customer service representatives will help you keep your hard earned money by offering helpful tips for upgrading your custom carport or metal building.
04
Some areas require building permits to install carports or metal buildings. To find out about your local ordinance, please visit the website of your local city or township. There you should be able to see what is required in your community. The majority of areas do not require building permits, but it is still to a customer’s advantage to purchase a certified structure for long term performance of your carport or metal building.
It is always best to check with your local government to see if a permit or a certificate of zoning plan approval is necessary before moving forward with the project
05
1. 30 DAY WORKMANSHIP WARRANTY
If you have any issues due to manufacturing or installation, just send us pictures of your building and we will review for faults. After review, if our experts find that there is a problem covered by our workmanship or materials warranty, we will have your custom carport or metal building repaired or reinstalled at no cost to you. This includes the construction, anchors, welding, attachment, or any aspect of your custom metal building.
2. TEN YEAR PANEL WARRANTY
We offer a 10-year panel warranty in the event of chipping or cracking. Please note, the warranty does not cover fading. Premium 40-year warranty panels are available. Speak with a Business Development Specialist for more information on premium color options and 26g paneling.
3. TWENTY YEAR RUST THROUGH WARRANTY
We are proud to provide a 20-year warranty against rust for the frame on both the 12-gauge or 14-gauge steel frame tubing. This means that if your structure would ever rust through to the point of weakness we will replace the failed parts when you let us know within 20 years of ownership.
06
A certified building has been designed by an engineer and has ratings for wind and snow load. Some local ordinances require that you certify any building that you construct. The objective of the building codes is to insure safety and to protect the public. Some states, don’t require buildings to be certified because they may not have to worry about heavy snowfalls and high winds. Certain states require that any new structure constructed be certified. Some require all structures to be inspected, while others only require that occupied structures be inspected prior to people living or working inside. We are able to prepare and install custom metal carports and RV carports to meet the criteria for certification. When preparing your base for your carport or RV carport installation, please be sure that the ground is level and the concrete slab or asphalt slab poured is wide enough to support the carport and anchors. Please note there is no additional warranty on certified buildings. A certified building simply means the building is built to specifications and certified by a professional engineer to meet local building requirements.
If you do need to certify your building, you will likely need a copy of the blueprints for the engineers to review. Please speak with our customer service representatives to learn how to get a copy of the blue prints.
07
Prepare a level lot: Lot must be level and square in order to receive installation and avoid additional charges. Area must be with in a 4" grade.
Mark all utility lines: All lines run underneath the install site (power, water, etc.) need to be clearly marked. If unaware call 811 to have the lines marked free of charge.
Move all obstacles: Area should be clear of a minimum space of 3' around site. Have all debris, vehicles, RV's, etc. moved and area accessible for truck and trailer.
08
Any garage door that is wider or taller than 12'x14'.
Any building that is over 12' tall.
Any building that is over 30' in width.
Any building wider than 70' will require two lifts to be on site.
Any structure that requires an engineered snow load.
On any building 16' and taller will also require a bucket lift.
